Airbnb tools and features make it easier than ever to manage listings and bookings.
More and more property managers, hoteliers, and hospitality entrepreneurs are leveraging Airbnb for business growth. Our user-friendly tools and features streamline listing management and reservation handling, whether through our intuitive interface or integrated software solutions.
Ready to embark on your hosting journey? Airbnb offers comprehensive support at every stage. Utilize our straightforward checklist to ensure a smooth start to your professional hosting endeavor.
I. To begin:
Register for a new Airbnb account, opting for a business profile with a professional email address for guest communication.
Customize your business profile to align with your brand, using either your company name or the primary account holder's name. Upload a company logo or a relevant team/personal photo for the profile picture.
Craft a compelling description of your business in the "Describe Yourself" section to provide guests with insight. This description will feature across all your listings.
II. Adding required information
Verify your account as a business account. To comply with anti-money laundering regulations, we must collect and verify certain types of host information.
Add a payout method. Add your preferred way for us to pay you. Learn more
Add your taxpayer information. If you appear to have U.S.-sourced income, or in certain other cases, we must collect certain taxpayer information from you. Learn more
III. Creating listings
Set up your API-connected software. Grant your property management system or channel manager permission to manage your Airbnb account. If you don’t utilize API-connected software, go to the next step. Learn more
Publish your listings. On your connected software, choose up to 30 listings and they’ll automatically appear on Airbnb. Each should have 20+ nights available over the next 3 months. Learn more
Set up your listings for success. Write listing titles that set each place apart, list all amenities, and upload high-quality photos. Learn more
Include clear, concise house rules. Guests must agree to your house rules to complete a booking. Learn more
Pick a cancellation policy. We recommend flexible or moderate. Learn more
Choose a fee option. Our host-only fee option helps you offer guests predictable, competitive prices. Learn more
IV. Understanding the booking process
Guests accept terms. In order to book, a guest must agree to Airbnb’s Terms of Service and your house rules, and indicate the number of guests.
Guests book your property. Airbnb receives payment from the guest and sends you an email notification. The listing is updated in your software. The reservation appears on your Airbnb reservations page.
Airbnb pays you. On the payout date (usually within 24 hours of guests’ arrival), Airbnb pays you the reservation funds minus the host service fee. You can always check transaction status here. Learn more
V. Learning about changes, cancellations, and claims
More about reservation changes: To confirm a reservation change, both host and guest must approve it on Airbnb. Learn more
More about host cancellations: Host cancellations can incur fees, blocked calendar dates, and other penalties. Learn more
Security deposit claims: Security deposit claims must be initiated promptly through our Resolution Center. Learn more
VI. Using professional tools and methods
Track performance. Use your performance dashboard to track and compare your listings’ performance across business metrics. Learn more
Build your team. You can host listings with other team members without sharing the same account or private information. Learn more
Information contained in this article may have changed since publication. Source partly from Airbnb.